Privacy Policy

Summary

Oakdale DMV Services (the "Company") respects your privacy. We collect only the information needed to process your DMV transaction and respond to your inquiries. We don't sell your personal information. We don't share it with third parties except as required by law or as necessary to complete your DMV transaction with the state.

What we collect

When you submit a form on this website (contact, quote request, appointment), we collect the information you provide, typically your name, phone number, email address, city, and a description of what you need help with. When you complete a DMV transaction at our office, we collect the information required by the state DMV for that transaction: vehicle information, owner information, address, driver license number, and similar details. This information is transmitted to the California DMV as part of the transaction and becomes part of the DMV's record.

This website uses standard web server logs that record IP address, browser type, pages visited, and referring URL for each visit. These logs are used for troubleshooting and security, and are routinely purged.

How we use your information

We use the information you provide to:

• Respond to your inquiry or complete your transaction
• Process DMV paperwork with the State of California on your behalf
• Follow up on pending transactions or remind you of upcoming renewals
• Comply with legal requirements, including record-keeping requirements imposed on DMV business partners

We do not use your information to send marketing messages unless you specifically request them. We do not sell your information to third parties.

Who we share with

Your DMV-transaction information is shared with the California Department of Motor Vehicles as part of completing the transaction. This is necessary and unavoidable, the whole purpose of bringing your paperwork to us is so we can submit it to the state on your behalf.

We may share your information with law enforcement, courts, or government agencies when legally required to do so (for example, in response to a subpoena or a court order). We do not voluntarily disclose your information beyond what the transaction requires.

We may use third-party service providers for things like email delivery or website hosting. These providers process information on our behalf under confidentiality agreements and are not permitted to use your information for their own purposes.

Website forms and spam protection

Our contact and quote forms include anti-spam protection that detects automated bot submissions. This includes a hidden honeypot field and timing analysis. Legitimate human submissions are not affected. We do not use reCAPTCHA or third-party verification services that would share your activity with external providers.

Cookies

This website uses minimal cookies, primarily for basic session management. We do not use third-party advertising cookies or cross-site tracking cookies. If you have cookies disabled in your browser, the site functions normally.

Security

We take reasonable steps to protect the information we hold. Our website operates over HTTPS with modern TLS encryption. Internal records are stored securely and accessible only to authorized staff. We comply with California DMV business-partner data-handling requirements under Vehicle Code Section 1685 and related regulations.

Your rights under California law

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific rights regarding personal information businesses collect about them, including:

• The right to know what personal information we have collected about you
• The right to request deletion of personal information we hold (subject to our legal obligations to retain DMV transaction records)
• The right to correct inaccurate personal information
• The right to opt out of the sale of personal information (we don't sell information, so this is automatic)

To exercise any of these rights, contact us at [email protected] or (209) 248-0100. We'll respond within the statutory timeframe.

Children's privacy

This website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will delete it.

Changes to this policy

We may update this privacy policy from time to time. When we do, we'll update the "last updated" date at the top of this page. For material changes, we'll post a notice on the site.

Contact

Questions about this privacy policy or how we handle your information:

Oakdale DMV Services
345 West F Street, Oakdale, CA 95361
(209) 248-0100 · [email protected]